The returned merchandise must be accompanied by
proof of purchase and all original documentation and packaging;
otherwise, the return will not be honored.
You must obtain a Return for Inspection (RFI)
before returning merchandise. We will not accept any returned
merchandise without an RFI number. Contact a Customer
Service Specialist at
to obtain an RFI number.
All merchandise is visually inspected upon
receipt for signs of wear prior to the issuance of any refunds,
exchanges or credits. "New and unused condition" means that
there are no scratches, marks, or blemishes; the security tags
are still attached; and the item must not have been sized or
altered in any way. We cannot accept a return of any item with
any indication that it has been used. Items damaged due to
client negligence cannot be returned
Print the Return Form,
and fill it out completely. Please write your Return for
Inspection Number on the return form and on the
outside of the shipping box
Repack the merchandise in its
original packaging materials, including all paperwork. .
Ship your return prepaid and
insured for the full purchase price by original carrier
of shipment such as EMS or Federal Express or ups as the case
may be, to the address
We are not responsible for items lost or
damaged while shipping. Please do not write "jewelry" or any
other jewelry-related words on the outside of the package.
The RFI number must be written
on the original invoice and on the printed
Ganpati Jewels is not responsible for merchandise
that it does not actually receive or that is not returned in
accordance with these terms. Please contact our Customer Service
you have any questions or concerns.